FAQ

Before starting the registration process, please check you have a MyUTMB account and your race results are linked to your page. Find out here all the info to set up your account.

A 48h registration priority window is given to the owners of a valid UTMB Index. Runners without a valid UTMB Index may wait for 2 days before entering the registration process. For more information, please check all the benefits here.

If the registration process continues to loop, please change your device and browser. We advise you to use a computer and the Chrome browser. If your payment has been refused, please try again later, try with another credit card or contact your bank.

If you have registered, but have not received a confirmation email, first check with your bank to see if you have been charged the registration amount. If you have not been charged, please try registering again. If you have been charged, please check your Spam folder or contact us via our contact form here in case you haven't received any email in your Spam.

Registration will be open until all places have been filled. There is no waiting list or re-opening of registration.

Runners may cancel their registration at any time via their runner's area.

If you HAVE taken out the cancellation insurance, depending on the reason for cancellation, you may be entitled to a full refund. To do so, you need to access your registration dashboard and click on Apply for a refund to cancel your registration and fill out the refund request form which will be addressed to the insurance. ATTENTION: before cancelling your registration, please make sure you have read the general terms and conditions.

More information on the "Insurance" page of the event.

If you have NOT taken out the registration cancellation insurance, no refund will be possible. You can check our registration conditions here. To cancel your registration, access your registration dashboard and click on the Cancel my registration button.

Check the rules of the Puglia by UTMB HERE.

We would like to remind you that individual insurance which covers any eventual costs for search and rescue in Italy is mandatory. We remind you that this insurance is not included in the registration fee.

Learn more about the UTMB Group repatriation insurance here, under the "rescue insurance" section.

Please note that this insurance does not replace the cancellation insurance or the other way around.

As per the Italian law, we need your medical certificate to validate your registration. Find all the information about medical certificate HERE.

Free parking spots are available along the seafront, on Lungomare Eroi del Mare Street, Castellaneta Marina.

100M: 4 Running stones

100K: 3 Running stones

50K: 2 Running stones

20K: 1 Running stones

You'll find automatically your Running Stones on you UTMB account.

Runners who complete the race will be assigned an UTMB Index in the correspondent category. You can find all the information regarding the UTMB Index HERE

Our parnter Sportograf will be taking pictures during the event. After the event you'll receive by email the link to find and buy your photos.